NLP at Work, 4th Edition: The Difference that Makes the Difference
In addition to a new slant to every chapter, there are three new chapters on the key things that make the biggest difference for the greatest results:
Humor: enabling you to stand back and see things from a different perspective
Clean questions: minimising yourself to find out the essence of the other person
Time: understanding how what you get in life is influenced by your relationship to time past, present and future
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|Dimensions||7.5 × 1.38 × 9.63 in|